You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Identify the provisions of relevant state or territory legislation, licensing requirements, house policy and responsible service of alcohol principles. | |||
| Where appropriate, request and obtain acceptable proof of age prior to sale or service. | |||
| Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation. | |||
| Assist customers with information on a range of non-alcoholic beverages available for purchase. | |||
| Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk. | |||
| Use knowledge of industry requirements and professional standards to determine the volume for standard drinks or samples. | |||
| Use a professional manner to encourage customers to drink within appropriate limits. | |||
| Identify erratic drinking patterns as an early sign of possible intoxication and take appropriate action. | |||
| Monitor emotional and physical state of customers for signs of intoxication and signs of illicit or other drug use. | |||
| Where appropriate, offer food and non-alcoholic beverages in accordance with house policy. | |||
| Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal. | |||
| Assess intoxication levels of customers using appropriate methods. | |||
| Identify factors that may affect individual responses to alcohol. | |||
| Identify customers to whom sale or service must be refused according to state and territory legislation. | |||
| Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage. | |||
| Provide appropriate assistance to customers when refusing service. | |||
| Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations. | |||
| Use appropriate communication and conflict resolution skills to handle difficult situations. | |||
| Refer difficult situations beyond the scope of own responsibility to the appropriate person. | |||
| Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational or house policy. |
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: